Unprofessional supplier. We had problems with a 16 doors order which after 6 months of arguing we only got a partial refund. Initially they seemed fine but then the nightmares began. They got the doors wrong in design. Then they make new doors they got the measurements wrong (smaller with 3-4 cm per side). All the doors were thrown away and we spent a lot of money on shipping.
Tedarikçinin yanıtı:
We have confirmed all the details of the door size before production, including sending CAD drawings to the customer for confirmation before production. We only started production when the customer agreed they could continue production. Everything produced was strictly executed in accordance with the PI. After production, we also I sent the measurement pictures and video of the actual drawing to the customer, and after he saw it and had no objections, he paid the balance before shipping.
21 Feb 2024